EVlink Field Services

As the manufacturer, Schneider Electric proposes field Services : 

• On site-Survey  installation and commissioning by trained engineers or certified installers
• Warranty extension, on standard 24 months warranty
• Training of your staff
• Monitoring and connectivity of your infrastructure
• Maintenance contracts

We propose also to repair and to provide spare parts for all the charging stations sold by Schneider-Electric and also other brands.

3 types of maintenance contract

• Advantage Ultra (high level)
• Advantage Prime
• Advantage Plus

Services details and characteristics depending
· Documentations and guides to make the best with your charging station
· Commissioning tools (test tool, commissioning guides, commissioning web interface)
· Fast repair service to reduce your downtime
·        Guaranteed and warranted replacements
·        FREE 24 months warranty
·        Preserved Quality  – Repaired by the manufacturer
·        Fixed price for repairs or exchanges (depending maintenance  contract)
·        Worldwide delivery
·        National conformity with local laws
·        On-site spares using our back-up stock (*)
·        Guaranteed engineer response time to site (*)
·        8h/5d or 24 x 7 telephone technical support (*)
·        Software upgrades (*)
·        Asset management (*)
·        Spares and labor included (*)
(*) depending your maintenance contract

• Improve efficiency to reduce your downtime, safety/security risks, and costs.
• Simplify your infrastructure management and budgeting to make long-term planning easier
• Extend the life span of your assets and tailor modernisation solutions to optimise budgets.

• For home
• For private parking area (hotel, corporate parking, condominium)
• For fleet & parking
• For municipality and local authority