Technical FAQs

Ask a Question

Is the VW3A1111 keypad compatible for use with the ATV320 drives?
Issue: Is the VW3A1111 keypad compatible for use with the ATV320 drives? Product Line: ATV320  Environment: All serial numbers Cause: Revision to...
Is it possible to compare or convert configurations from ATV61/71 to ATV6xx in SoMove?
Issue:   Can you compare or convert configurations from ATV61/71 to ATV6xx in SoMove? Product Line: Altivar 61, Altivar 71 , Altivar 630, Altivar...
Can I convert an XBTL1000 application (XBTF terminal) to Vijeo Designer (XBTGT/GK terminal)?
We have a Services & Projects offer making it easy to migrate XBTL 1000 applications created on XBTF terminals to Vijeo Designer applications for...
On a Magelis XBTGT display unit equipped with a USB port, how can I install a Runtime version that is earlier than the Vijeo Designer
Symptom: In Vijeo Designer, if you try to load an earlier Runtime version onto an XBTGT, the following message is displayed: "You are trying to transfer...
Is the ATV630 process drive compatible with the Multiloader tool?
Issue: Is the ATV630 process drive compatible with the Multiloader tool? Product Line: Altivar Process, ATV630 Environment: All Cause: N/A Resolution:...
Is the HMIGTU 12' display (HMIDT643) with built in WIFI compatible with both HMIG3U and HMIG5U?
Issue: It is not possible to select the HMIDT643 with built in Wifi for a HMIG3U in Vijeo Designer or Vijeo XD. Product Line: HMIG3U, HMIG5U, HMIDT643...
Will the B882-239 High Speed Counter support a quadrature input ?
No, the B882-239 does not support quadrature mode. You would have to use the B883-001 HSC for a quadrature operation. Legacy KB System (APS) Data:...
What is the minimum screen resolution to be used with Concept 2.6?
The minimum screen display resolution for Concept 2.6 is 800 x 600 pixels. 
Why is the 140CPS12420 not compatible with the 140CPS12400 when used in a redundant configuration ?
The two power supplies cannot share the output current  due to the difference in their internal design. The power supplies use different APS_SENSORS...
ION7300 series meter - kWh reading resetting to 0 after reaching 10,000,000
Regarding the Energy Rollout settings, the default value for the ION7350 is 10,000,000 but this value can be increased anytime using ION Setup, just...
Results 1 - 10 of 100