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What causes a CONE fault code on an ATS22 softstart?

Published date: 02 August 2019

Issue:
What causes a CONE fault code on an ATS22 softstart. 

Product Line:
ATS22, Altistart 22

Environment:
All

Cause:
N/A

Resolution: 
This is caused by a loss of communication on the Rj45 port.
If there is an external keypad used please make sure that the cable is connected to the RJ45 port on the softstart.  Check for issues on cable.

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