{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.

Search FAQs

How to overcome compatibility issues with EEPROM memory cartridges SR2MEM02 and SR2MEM01?

SR2MEM01
For firmware (software embedded in the Smart Relay) versions ≤ 2.4
It will not work with software versions higher than 2.4
SR2MEM02
For firmware (software embedded in the Smart Relay) versions ≥ 3.0
The transfer of an application made with Zelio Soft 2 V4.3 or lower and stored in a SR2MEM02 to a module using the new firmware will not be possible. SR2MEM02 must be updated.
How to update your SR2MEM02 memories?
●Install the latest version of Zelio Soft 2 (V4.4 or higher) on the computer.
●Open the application file (.zm2 ).
●Transfer the application from the computer to a module.
●Install the SR2MEM02 on the module.
●Transfer the application from the module to the SR2MEM02.
●This update is not required for uses with modules without display (SR2D and SR3D).
Compatibility table
Firmware table
(*) How to know the firmware version : see appendix FAQ FA141555.
  • If the firmware is 4.04 or higher, you MUST use Zelio Soft 2 V4.4 or higher
  • If the firmware is 4.03 or lower, you can use any version of Zelio Soft 2 but we strongly recommend you to update your Zelio Soft 2 as soon as possible to the last version in order to avoid any future compatibility issue.

Schneider Electric UK

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.