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                          Service in a Box

                          Automation Support Services to help you keep your business processes running


                          Service in a box 


                          An efficient and reliable plant is key in this competitive world, making maintenance critical if you're to avoid unexpected downtime and unforeseen repair costs.

                          For an easy way to obtain Automation Support Services, our ‘Service in a box’ gives you an annual Secure Support contract which entitles you to:

                          • 24/7, 365 days emergency telephone technical support from our field service team
                          • One engineer day on site to review your automation systems and discuss any areas of improvement required

                          To suit your own unique needs, you can define the scope of support you need, helping you control your maintenance budget. We will work closely with you to develop a customised agreement.


                          Additional services that can be added to your Secure Support contract:

                          • Parts management
                          • Guaranteed engineer response to site times for emergency support
                          • Software subscriptions
                          • Additional engineer days

                          Other Automation Support Services available:

                          • Migration and Modernisation
                          • Maintenance and Modernisation Consultancy
                          • Software Subscriptions
                          • Reactive Field Services
                          • Quality spares, repairs or exchange

                          Interested in "Service in a box"? 

                          To know more

                          To know more 

                          Additional support

                          Contact Schneider Electric
                          For additional help or to contact us, visit customer services

                          Automation support services

                          Automation support services